Why is it that entrepreneurs worry and slave over getting a new client, yet is often unprepared when clients finally come knocking on their doors?
This is a good problem to have right? Perhaps. However, knowing how to manage client relationship is part of being a successful entrepreneur. Determining how much time to allocate for the project and juggling administration work that are necessary like drafting contracts, pricing, proposals are all a part of the business.
Clients often feel they own you and are entitled to take up your time because they paid you. I often feel the same way when I am purchasing a service. However, it is a delicate balancing act – a client that takes too much of your time may not be a great client to keep in the long run. The only thing I find useful is to track your time and record down everything in your time log.
You are as valuable to your clients as they are to you. Acknowledge that fact, and don’t be afraid to tell your client this – sorry, time’s up!
